Frequently Asked Questions
Everything you need to know about our science-inspired home goods.
How do you ensure the quality of your printed glassware and ceramics?
Our glassware is lab-grade and our ceramics are high-quality stoneware. We use specialized, high-fire inks to ensure that our scientific illustrations remain vibrant and durable through hundreds of dishwasher cycles.
What is your shipping policy for fragile home items?
We take extra care in packaging your orders using eco-friendly, recyclable padding. If any item arrives damaged during transit, please contact us within 48 hours with a photo of the damage, and we will send a replacement immediately.
Are your notebooks and stationery sustainably sourced?
Yes, sustainability is core to our mission. Our notebooks feature 100% recycled covers and are printed with soy-based inks on FSC-certified paper to minimize our environmental footprint.
Do you offer international shipping?
We ship our science-themed goods worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout. Please note that international customers are responsible for any local customs duties.
What is your return policy?
We want you to love your gear. If you are not completely satisfied, you can return unused items in their original packaging within 30 days of delivery for a full refund or exchange.
Can I place a bulk order for a school or laboratory?
Absolutely. We offer tiered pricing for bulk orders and institutional purchases. Please reach out to our support team with your quantities and specific needs for a custom quote.